Customer Service
- Shipping & Delivery
- Returns & Replacements
- Final Sale
- Ordering
- Payment, Pricing & Promotions
- Sales Tax
- Viewing Orders
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Most in-stock items ship within 1 business day of ordering; however, some orders may take up to 2-3 business days to process. We don’t ship on Saturdays, Sundays, or holidays. Expedited orders won’t be delivered on weekends or holidays. Please note that items ordered together may not be shipped out on the same day. Should any unforeseen delay occur, you will be notified.
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We want you to be completely happy with your purchase. If you are not satisfied with our product you may return it within 30 days for a full refund.
In order to get an RMA, please fill out the return form. Returns will not be accepted without an RMA.Please send your return items to:
Returns
Nine Space
1601 S Cucamonga Ave.
Ontario, CA 91761
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Unfortunately, items marked final sale cannot be returned or exchanged.
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When you see an item you like, click on "add to cart" and continue shopping until you are ready to complete your purchase. Once you are ready to complete your purchase, click checkout to place your order. We ask that you review your order carefully prior to submission, as it cannot be modified once submitted.
Upon completion of your order, we will send an email confirmation to the address you provided during checkout.
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We accept the following methods of payment: Visa, MasterCard, American Express, and Discover. Items are charged to your credit card when they ship. If an item is on backorder, you will not be charged until the backordered item ships.
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We are required to charge sales taxes on any items where the billing address is in the State of California.
- If you have an account with us, all orders placed under your account can be accessed under Order History. Click on Order History to view past orders and order status.